Last updated: 13 October 2026

1. Introduction

Learning Skills Centre Ltd is committed to protecting your privacy and ensuring that your personal information is handled securely, responsibly and transparently.

This Privacy Policy explains how we collect, use, store and protect personal information when you visit our website, enquire about our training courses or communicate with us.

We process personal information in accordance with the UK General Data Protection Regulation (UK GDPR), the Data Protection Act 2018 and other applicable UK data protection legislation.

Our website is www.learningskillscentre.co.uk.

2. Information We Collect

We may collect personal information when you complete an enquiry form, contact us about training or qualifications, or communicate with our team.

The information we collect may include:

• Your full name

• Email address

• Telephone number

• Company or employer name

• Course or qualification of interest

• Details of your training requirements

• Information you voluntarily provide when contacting us

Where you proceed with training or assessment services, we may also need to collect additional information necessary for registration, assessment, certification or administration.

This may include relevant identification details, employment information, qualification records and training history.

We may also collect limited technical information when you use our website, including your IP address, browser type, device information and website usage data.

3. How We Use Your Information

We use personal information to:

• Respond to training and qualification enquiries

• Provide information about available courses

• Discuss individual or business training requirements

• Arrange training and assessment services

• Communicate with learners, employers and customers

• Manage course registrations and administration

• Maintain training and qualification records

• Support assessment and certification processes

• Improve our website and services

• Meet applicable legal and regulatory obligations

We will only use personal information for legitimate purposes connected with our business activities.

4. Legal Basis for Processing

We process personal information where we have a lawful basis under UK GDPR.

Depending on the circumstances, this may include:

Contractual Necessity

Where processing is required to provide training or assessment services, or to take steps before entering into a contract.

Legitimate Interests

To respond to enquiries, communicate with prospective learners and employers, manage business relationships and improve our services.

Legal Obligations

Where we must process or retain information to comply with applicable laws or regulatory requirements.

Consent

Where consent is required, including for certain marketing communications or non-essential cookies.

Where processing relies on consent, you may withdraw that consent at any time.

5. Training and Qualification Information

Where you enrol on a training course or undertake an assessment, additional personal information may be required to administer your training and support the qualification process.

Depending on the course or qualification, relevant information may need to be shared with awarding organisations, accreditation bodies, assessment providers or certification partners.

We will only share information where necessary for legitimate training, assessment, certification or compliance purposes.

Any additional information collected during enrolment or assessment will be handled in accordance with applicable data protection requirements.

6. Sharing Your Information

We do not sell your personal information to third parties.

We may share information with trusted organisations where necessary to provide our services.

These may include:

• Training and assessment partners

• Awarding and certification organisations

• Accreditation bodies

• Website hosting and IT service providers

• Professional advisers

• Regulatory authorities where legally required

Where information is shared, we take reasonable steps to ensure that it is handled securely and appropriately.

7. Website Hosting and Cookies

Our website is built using Wix, which provides hosting and related website services.

Wix may process technical information necessary for website functionality, security and performance.

Our website may use cookies to support essential functions and, where enabled, measure website usage and performance.

Non-essential cookies, including analytics and advertising cookies, will only be used where the applicable consent requirements have been met.

You can manage cookies through your browser settings and, where available, our website’s cookie consent controls.

8. Data Security

We take reasonable technical and organisational measures to protect personal information from unauthorised access, loss, misuse, alteration or disclosure.

Personal information is only made available to authorised individuals and service providers who require access for legitimate business purposes.

Although appropriate safeguards are used, no online system can guarantee complete security.

9. How Long We Keep Your Information

We retain personal information only for as long as necessary for the purposes for which it was collected.

This may include responding to enquiries, administering training, maintaining qualification records and meeting legal or regulatory requirements.

Training and assessment records may need to be retained for periods specified by relevant awarding organisations, accreditation bodies or applicable legislation.

When personal information is no longer required, it will be securely deleted or anonymised.

10. Your Data Protection Rights

Under UK data protection legislation, you may have the right to:

• Request access to the personal information we hold about you

• Request correction of inaccurate information

• Request deletion of your information in certain circumstances

• Request restrictions on how your information is processed

• Object to certain processing activities

• Request the transfer of your information where applicable

• Withdraw consent where processing is based on consent

These rights may be subject to legal conditions and exemptions.

To exercise your rights, please contact us using the details below.

11. International Data Transfers

Some of our technology and website service providers may process information outside the United Kingdom.

Where personal information is transferred internationally, appropriate safeguards will be used in accordance with UK data protection legislation.

12. Third-Party Websites

Our website may contain links to external websites, including training organisations, awarding bodies or other relevant service providers.

We are not responsible for the privacy practices or content of external websites.

We recommend reviewing their privacy policies before providing personal information.

13. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our services, website functionality or applicable legislation.

Any changes will be published on this page with an updated revision date.

14. Contact Us

If you have questions about this Privacy Policy or how your personal information is handled, please contact:

Learning Skills Centre Ltd

Website: www.learningskillscentre.co.uk

Email: admin@learningskillscentre.co.uk

Telephone: 07793 025030

15. Complaints

If you have concerns about how your personal information has been handled, please contact us so we can investigate.

You also have the right to lodge a complaint with the Information Commissioner’s Office (ICO), the UK’s independent data protection regulator.

ICO website: www.ico.org.uk